HarperCollins Focus The Customer of the Future Deals

Product Name: The Customer of the Future

Product Category: Books in Media

Manufacturer: HarperCollins Focus

Product Features :

• No features available.

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers.Tomorrow's customers need to be targeted today!Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.The Customer of the Future explains how today's customers are already demanding frictionless, personalized, on-demand experiences from their products and services, and companies that don't adapt to these new expectations won't last. This book prepares your organization for these increas­ing demands by helping you do the following:Learn the ten defining strategies for a customer experience-focused company.Implement new techniques to shift the entire company from being product-focused to being customer-focused.Gain insights through case studies and examples on how the world's most innovative companies are offering new and compelling customer experiences. Tomorrow's customers will insist on experiences that make their lives significantly easier and better. Craft a leadership development and culture plan to create lasting change at your organization!

Why compare prices for HarperCollins Focus ?

ShopMerit works with hundreds of UK retailers to provide you with the best possible prices for Books, deals and retailer vouchers codes. So comparing prices on Books just like The Customer of the Future is easy and also can save your hard earned cash when shopping online.

We’re pretty sure that you’ll find the best price for a HarperCollins Focus at ShopMerit.com.