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Raving Fans : A Revolutionary Approach to Customer Service Deals
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With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone,
Raving Fans : A Revolutionary Approach to Customer Service
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