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Product Information:
Amazon.co.uk - The Human Touch: Personal Skills for Professional Success
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Join Voucher ListPhilippa Thomas Product Details:
Product Name: The Human Touch : Personal skills for professional success
Manufacturer: Philippa Thomas
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All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment.This book specifically addresses the application of those key skills within professional job roles and the IT industry.It forms a comprehensive and practical reference manual relevant to a huge variety of situations.Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.
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