U3470E HP Care Pack 4 Hours On-Site Extended Hours Response 3 Year Deals

Product Name: HP Care Pack 4 Hours On-Site Extended Hours Response 3 Year

Product Category: Computers in Electronics

Manufacturer: HP

Product Features :

• 1. Enjoy consistent service coverage across geographically dispersed sites 6
• 2. Extend your hardware warranty coverage for key systems and devices 2
• 3. Improve hardware performance and uptime 4
• 4. Increase the return on your HP and multi-vendor hardware investments 5
• 5. Obtain easy-to-buy, easy-to-use extended warranty services 7
• 6. Obtain easy-to-buy, easy-to-use on site services 3
• 7. Service features- HP's best possible response time during standard business hours, Monday to Friday, excluding public holidays. - If the problem cannot be resolved by remote diagnosis, an HP authorised representative will begin hardware maintenance service at your site, between 09.00 and 17:00 hours, within 4 hours of call. Calls are taken between 09.00 and 17.00 hours. - This applies to sites within 160 km of a service office. - All costs of labour, travel and parts are included. - HP Supportpack covers the HP hardware product and all HP-supplied internal components - Application and data restoration is not included and is the customer's responsibility. - For HP Netservers, restoration of the Network Operating System (NOS) is included. Important Note: HP Supportpack services must be bought within 180 days after hardware purchase date (proof of purchase may be required). 1

HP Care Pack services offer upgraded service levels to extend and expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain TCO. And they offer you coverage options for all key IT areas.

All Support packs must be purchased within 180-days of Hardware purchase date with the agreement start date being the Hardware purchase date (and NOT Support pack purchase date). Support pack registration should be done within 10-days of its purchase and is a must before receiving any support from HP. HP Support pack are available from commercial computer resellers. Product numbers ending with A are physical HP Support pack. Product numbers ending with E are electronic HP Support pack available through select resellers. Product numbers ending with VV are HP Support pack available through Select Express. Post-warranty: Product numbers ending with PA are physical HP Support pack product numbers ending with PE are electronic HP Support packs available through select resellers.

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