05/12/2020
I’ve used this post office since I moved to bury because it’s close to my new address. I like to have amazon packages delivered to the post office and collect from there, and if I miss a royal mail package I’d get it redelivered to my local post office. This post office has been a nightmare from the start. I’d get a text from Amazon to say the post office had my parcel. The post office would say they didn’t. I had a parcel redelivered to this post office. They initially struggled to understand that I’d had it redelivered. They then told me on the two occasions I came in, that they didn’t have my parcel and had nothing from Royal Mail that day. I was upset of course but thought there must have been a delay. The next day I called in. A different worker told me the parcel had arrived yesterday. It was there the whole time. The workers in this post office don’t seem to understand what’s flying. They all say different things. Disorganised. Not trustworthy. Will not use again. I’ll use a further away post office. I don’t need the inconvenience.